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Bill Payment Options

Choose the most convenient and easy way to pay your bill!

Whichever option you may prefer, please ensure that your account number is clearly marked so that we can quickly and efficiently process your payment.

  • epost™

    Tbaytel customers can pay bills online with epost, Canada Post's free electronic bill presentment service, which helps you manage your bills and other financial documents, safely and securely, online. To sign up for the epost service, visit www.epost.ca.

    ™ Trademark of Canada Post Corporation, used under licence.

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  • In Person

    • Victoriaville Civic Centre

      111 Syndicate Ave. S.
      Thunder Bay, Ontario P7E 6S4

    • Payment Kiosk

      Tbaytel Store using Interact, Visa, MasterCard or American Express.
      959 Fort William Road, Thunder Bay (Thunder Centre)

    • Where You Bank

      Make your payment by teller at most financial institutions (bill stub required) through automated bank machines, telephone banking or Internet banking.

     

  • Pre-Authorized Payment Plan from Your Bank Account or Credit Card

    Your monthly payment is automatically withdrawn from your bank account or charged to your credit card on the due date. Tbaytel will still mail you a statement of account prior to the due date unless you register for E-Bill. Either way, you have a record of the amount before your account is debited.

    How to Sign Up

    Complete the pre-authorized payment form and drop off or mail to Tbaytel. Call Customer Care at 807-623-4400 or 1-800-264-9501

    • From Your Bank Account

      Tbaytel will withdraw your payments on the due date from your bank account.

    • From Your Credit Card

      Your credit card company - Visa, MasterCard, or American Express - will withdraw your Tbaytel payment on the date the account is due. No charge is levied for this service.

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  • By Phone

    Call us to sign up for a pre-authorized payment plan or pay by credit card. We accept Visa, MasterCard and American Express.

    Call 807-623-4400 or Toll Free 1-800-264-9501

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  • By Mail

    Mail cheque payable to Tbaytel along with bill stub to:

    Tbaytel
    P.O. Box 10074
    Thunder Bay, ON P7B 6T6

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There will be a $25.00 service charge for NSF transactions. Accounts will be dropped from the plan after one such transaction in a one-year period.

 

 

Click for more info.Business inquiries

Visit
1060 Lithium Dr, Thunder Bay
8:30am - 4:30pm, Monday - Friday

Call
807-623-8800 or 1-866-999-0626
8:30am - 4:30pm, Monday - Friday