How to Read Your New Bills
Tbaytel's new bill format for residential and business services provides clear information regarding your account! You will still receive separate bills; one for Landline, Internet and Long Distance, one for Mobility and another for Security. Click on the links below to view the new format.
Important Notice Regarding HST:
Please be advised that effective July 1, 2010 services on your Tbaytel account will be subject to Harmonized Sales Tax (HST). Usage consumed prior to July 1, 2010 will continue to be subject to PST and GST. Click the link below for more information regarding the tax adjustments on your bill.
Telephone, Long Distance, Internet
Mobility
Security
How to Read Your Bill - PDF
Click Here to download the Adobe PDF viewer.
Click for more info.Customer Service Inquiries
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday 11:00am - 6:00pm
Customer Service at 1046 Lithium Drive is closed to in-person traffic.
